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Customer Service

Privacy policy

  • Our privacy policy describes how we protect your confidential information.

Store policies

  • Read our store policy information on shipping limits and return policies, payment options, and our customer guarantee.

The following states are charged sales tax

  • California (CA)
  • Florida (FL)
  • Illinois (IL)
  • Nebraska (NE)
  • Texas (TX)
  • Washington (WA)

Request a tax exemption

  • Until your tax exempt status is saved in our system, all taxable orders will be charged sales tax automatically.
  • Once we have the proper documents we will refund the sales tax.
  • Click here for instructions to claim your sales tax exemption.
  • We cannot refund sales tax on orders paid for with a personal check or credit card.

Shipping rates

  • Read our shipping rates for orders sent to addresses in the USA and other countries.

Payment options

  • We gladly accept checks, money orders, Visa, and Mastercard for mail and online order transactions.
    • To pay by credit card, use the "Pay by Credit Card" option.
    • To pay by check or money order, use our "Offline Payment" option.
      1. When you get to the last stage of online checkout, choose the "Complete Order" button under "Offline Payment."
      2. Print your "Order Submitted" form.
      3. Mail in this printed "Order Submitted" form with a check or money order to:
        Benevon Publications, 155 NE 100th St, Ste. 302, Seattle, WA 98125.
      4. If we do not receive payment, we may reach out to assist you with your purchase.
  • Fax and phone orders are limited to Visa and Mastercard.
  • At this time all orders outside the USA must be paid for with a Visa or Mastercard, and be paid in U.S. funds.

Contact us

  • If you have questions about your order from the Benevon Store, please contact us.