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Store Policies

Shipping limits

  • We ship anywhere in the world. Additional shipping costs will be added for orders outside the USA.

Customer guarantee

  • We guarantee that your purchase will arrive as ordered and in good condition. We agree to replace all damaged items.

The following states are charged sales tax

  • California (CA)
  • Florida (FL)
  • Illinois (IL)
  • Nebraska (NE)
  • Texas (TX)
  • Washington (WA)

Sales tax exemption - 501(c)3

  • If your organization is located in one of the above states and you are a registered tax-exempt 501(c)3 in that state, click here for directions to claim a sales tax refund.

Return policy

  • Benevon does not accept returns unless items are damaged in shipping. You may return any damaged item for refund or replacement within thirty days of the shipment date. Shipping and handling charges are non-refundable.
  • We do not refund items returned from overstock.
  • If you desire a refund and paid for your order by credit card, a credit will be issued and will appear on your billing statement. Otherwise a cash refund will be remitted.
  • Send all returns to: Benevon Publications, 155 NE 100th St, Ste. 302, Seattle, WA 98125.
  • If you have any questions concerning your order, please feel free to contact us at 206-709-9400, or e-mail us at:

Payment options

  • We gladly accept checks, money orders, Visa, and Mastercard for mail and online order transactions.
  • Fax and phone orders are limited to Visa and Mastercard.
  • At this time all orders outside the USA must be paid for with a Visa or Mastercard, and be paid in U.S. funds.