Customer guarantee:
We guarantee that your purchase will arrive as ordered and in good condition. We agree to replace all damaged items.

Sales tax exemption - 501(c)3:
If your organization is located in one of the following states, and you are a registered tax-exempt 501(c)3 in that state, click here for directions to claim a sales tax refund.

Return policy:
Benevon does not accept returns unless items are damaged in shipping. You may return any damaged item for refund or replacement within thirty days of the shipment date. Shipping and handling charges are non-refundable. We do not refund items returned from overstock. If you desire a refund and paid for your order by credit card, a credit will be issued and will appear on your billing statement. Otherwise a cash refund will be remitted. Send all returns to: Benevon Publications, 4528 Eighth Avenue NE, Suite 1A, Seattle, WA 98105.