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Top Seven Donor-Cultivation Mistakes

Donor CultivationHere is a list of seven things you should avoid throughout the donor-cultivation process.

  1. Thinking one size fits all—sending generic gifts, invitations, and mailings to all donors; keeping the relationship generic and at arm's length; fearing getting personal.

  2. Confusing donor recognition with donor cultivation—thinking that gifts and trinkets will deepen a donor's relationship with your organization.

  3. Forgetting that you must have at least two personal contacts with each Multiple-Year Giving Society Donor every year.

  4. Wasting precious time on generic cultivation instead of picking up the phone and having a real give-and-take conversation—forgetting that a phone call qualifies as a personal contact in the Benevon Model.

  5. Forgetting that if the donor does not have an opportunity to reply and give feedback, it is not a personal contact—each cultivation contact must be a dialog.

  6. Forgetting that a personal e-mail can count as a contact because it does allow for an immediate response.

  7. Rushing the process or going too slowly—timing the process to your own convenience instead of to the donor's pace.

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