Q: In the Benevon Model, are there any resources you can share for a creating a pipeline between our annual donors and major donors? We are beginning discussions about how to honor and engage long-term supporters.
Elodie in Minnesota
A: The Benevon Model is a pipeline-filling system for major gifts. In addition to using the model to engage new people who have no prior connection to your work, this process is also a method for further engaging and cultivating your existing donors.
Many groups have a base of donors from prior fundraising events or annual direct mail appeals. While these faithful supporters have been sending in an annual donation or contributing at an event each year, it’s possible that little else has been done to further engage them in the mission.
You can use the Benevon Model to launch a campaign to get to know your donors and to evaluate who would be prospects to become major donors down the road.
Begin by stratifying your list of donors based on the amount they have given. Start with the donors who give the most each year and have done so for the longest period of time.
Identify the best person to serve as an Ambassador for each individual. This should be the person who knows the donor best, and who agrees to personally invite the donor to attend a Point of Entry Event that they are hosting. The relationship between this Ambassador and the donor will make all the difference in your ability to get the donor to a Point of Entry! Tell them that you are hosting these one-hour events to showcase the impact of all that you, and how their support over the years has made a difference.
Once they attend a Point of Entry with the Ambassador who invited them, make the follow-up call within two to three days. Listen for what the person learned and what interested them about your work. Find an immediate next step to further engage this person. Perhaps they want to serve as an Ambassador and host their own Point of Entry Event!
For others, it might be attending a small group meeting with your CEO and other donors to learn more about your current gaps and vision for the future. Make it personal and tied to that individual’s interest in your mission. Keep cultivating until you know the person is ready to be asked. Some donors will take just a few cultivation contacts while others may need several contacts before they are truly ready to be asked.
When the person is ready to be asked, invite them to become part of your Multiple-Year Giving Society by making a commitment of at least $1,000 for five years. This can be done one-on-one or at your Ask Event, whatever works best for each donor.
This five-year pledge gives you even more time and permission to further engage that donor. It’s not just about invoicing them for five years and calling them back in year six to re-up. It’s an opportunity to build a deeper relationship with each donor. Eventually these same donors will be prospects for larger major gifts, capital, and even endowment.