Having served on my share of lackluster nonprofit boards over the last forty years (note that I said lackluster boards, not lackluster people or lackluster nonprofit organizations), having been part of many new trends in board development, and having read most of the good literature that is out there on boards, I guess I’m a little old-fashioned in coming back to the simple approach for getting boards to work: keep every member connected to their particular passion for the mission, have the board align on a big common goal, and give them a step-by-step pathway—and a coach—to ensure their success in attaining that goal.
In other words, reconnect them to their passion for your work and then involve them in designing and implementing a plan to attain long-term financial sustainability for the organization.
We believe this is the greatest contribution a board member can make.
At every one of our two-day workshops that I have the privilege of attending, I meet with the board members and volunteers (without their staff members present) for an optional chat at the end of the lunch break on the second day. Remarkably, although they have been working nonstop on this for nearly 20 hours and they know this meeting is optional, they all attend.
They come for two reasons: to meet other like-minded board members and volunteers and to ask the same question we all ask: “how can we get more board members to be thinking this way?”
Even within their own organizations, they are the pioneers. Many are longstanding board members; some are former board chairmen, now officially off the board, but more engaged than ever. Some are new to the board, love the mission, and excited about the opportunity to leave a legacy.
That seems to be the common theme at these meetings—these board members are not complaining in the least. They are turned on and engaged! They say this is the most exciting thing that’s happened in years at their organization.
What has happened to light them up like this? Two things.
First, we have them each share with their teams the answer to these questions: “Why do I volunteer with this organization? What is it about the work of this group that is so important to me personally?” That simple exercise—it takes about ten minutes altogether—is enough to reignite that unique strain of passion in each team member and bond them together and focus them powerfully on a common objective.
Which leads to the second thing: we have them define and then quantify what sustainable funding would look like for their organization. Most of these board members and volunteers are masters of the fundraising “treadmill.” Their arms are muscle-bound from so much strong-arming of friends to give money to their favorite cause.
The thought that they could actually help their organization get off that treadmill once and for all is so freeing for them. When they see that plan on paper—spreadsheets, numbers, formulas—and that it all hangs together in a logical way, they step right into action.
That passion, combined with a clear objective and a plan for fulfilling on it, turns the drudgery of board work back into pleasurable, satisfying work. In the face of all the work they have ahead of them, we don’t hear people complaining. On the contrary, these board members and volunteers leave our workshops on fire, hugging us, thanking us for returning them to their passion and helping them craft a plan. Many tell us that it’s all they ever wanted—to be able to leave that legacy.